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chris dale avatarchris dale avatar

Chris Dale

Product Designer who thrives on crafting beautiful software through collaboration, and loves to nerd out on system and schema driven processes.

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  • article

    What we learned applying the Thinkmill Method to a complex accounting app

    We recently wrapped up delivery of a feature for a client’s complex accounting app. The project presented a valuable opportunity to battle-test our thinking around how we build products. We implemented a range of activities and techniques from the Thinkmill Method, and came away with valuable insights related to where it shines, what’s needed in order for it to do so, and how to improve it going forward. Here‘s what we learned along the way.

    May 2023·7 min read

More posts from other Thinkmill voices

  • AI search explained: indexing, retrieval and reranking

    Organisational knowledge is usually spread across a dozen tools, and keyword search only finds results that match exact words. We run text search, embedding search and reranking on the same dataset, and find out how semantic search with a reranker returns the most relevant results for a query.

    October 2026·12 min read
  • Your agent believes that docs folder

    The agent trusted a committed docs folder of generated artefacts over my instructions. I deleted the lot and lost nothing.

    September 2026·8 min read
  • Are your AI agents making progress or producing work?

    We shipped a working MVP for the Tech Council of Australia in two weeks using an agentic development workflow. Along the way, we learned how easily agents can produce convincing work without moving a product forward, and why engineers still need to decide what progress looks like.

    September 2026·5 min read

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