Accessibility Audits
Accessibility guidance that supports compliance and scales with your product.
Accessibility isn’t just a compliance checkbox, it’s about making great products usable by everyone. The improvements we recommend benefit all users, regardless of whether they have a permanent disability, a situational impairment, or no restrictions at all.
We combine deep product understanding with practical, actionable recommendations that help your organisation meet regulatory obligations while improving customer experience and brand trust.
The result? Fixes that aren’t just theoretical, but make a real difference for users of all abilities while keeping your product scalable and maintainable.
Need an Accessibility Audit?
Get in touchThe Department of Agriculture’s design system site presents very minor accessibility barriers for users with disability and is a credit to the Department of Agriculture’s time and effort towards making the application accessible.
Intopia
Accessibility & WCAG compliance consultants
Why get a Thinkmill Accessibility Audit?
Most accessibility auditors send you long lists of violations without connecting them to your underlying codebase. The result: more confusion, not less.
Our audit goes further. We combine accessibility testing with real product understanding – across design, engineering and systems thinking. We help you identify where issues originate, how to resolve them at the source, and how to prevent them from reoccurring.
We focus on making your product more usable for more people – with changes your team can actually implement, and guidance to help you get there.
You might benefit from this audit if…
You need to validate design intent before building.
You want to resolve issues once in your design system, not patch them ad hoc.
You are preparing for a major launch, rebuild or rebrand.
You are aiming for WCAG 2.1 AA compliance and want real-world coverage..
You need clearer guidance and coaching on how to design and build accessibly.
You want to embed accessibility into your engineering and design workflows
Who is this for?
- Business and product leaders who want to de-risk digital channels, stay ahead of standards like WCAG and the European Accessibility Act (EAA), and make accessibility improvements that scale with their product roadmap.
- Product teams with designers who need practical guidance on accessible patterns.
- Technology leaders who want accessibility to be an organisational capability, not a compliance panic.
- Engineering teams looking for specific, actionable fixes they can implement with confidence.
- Teams seeking clarity on accessibility priorities and risks.
Pricing
Audits start from $10,000 AUD for a targeted review with a clear scope, led by senior product designers and engineers with deep accessibility expertise.
We tailor the engagement to your needs, whether you’re after a broad accessibility scan, a focused component library review, or a deep dive into user journeys across platforms.
Our process: Three comprehensive review areas
Our audits are grounded in your product’s reality. We take time to understand your users, delivery model, stack, and goals. We trace accessibility issues to their source, whether in a component, template, or interaction pattern.
Then we deliver actionable recommendations – prioritised by impact and effort – your team can implement with confidence.
Technical compliance review
We test your code, components, and markup against WCAG standards – using both automated tools and manual testing – across multiple browsers and platforms. This includes semantic HTML, ARIA usage, colour contrast, and touch target sizing.
Real-world usability testing
We test your product with actual assistive technologies – screen readers, keyboard navigation, voice control, alternative input methods, and on-screen magnifiers – to catch issues automated tools miss. We take a holistic view of user journeys across different abilities and contexts.
Team capability building
We provide coaching, documentation, and process recommendations to build accessibility design and testing into your team’s everyday workflows, making it a sustainable capability rather than a one-time fix.
How we work
- Understand your context: your users, delivery model, stack, and goals.
- Trace issues to their source: identifying root causes in components, templates, or interaction patterns.
- Deliver actionable recommendations: clear priorities and effort indicators your team can actually implement.
We’re incredibly excited about how the ELMO Design System realises our goals to deliver on design consistency, accessibility, an overall great user experience and will save our implementation consultants hours of work.
Matthew Brown
Director of Product & Design, ELMO
After a Thinkmill Accessibility Audit, you’ll come away with:
- A clear snapshot of accessibility issues, sorted by user impact and technical effort.
- A set of traceable, source-linked violations – with links to the exact component, pattern, or template causing the issue.
- Code snippets and examples – working solutions you can integrate directly into your codebase.
- Suggestions for remediating issues once via your design system, not across dozens of pages.
- Practical next steps for your team, with coaching and follow-ups available.
You’ll get a clear picture of how your product measures up against accessibility standards, and where to focus for the greatest user and business impact.
Together, these insights form a report your teams can act on immediately – supporting alignment, planning and ongoing accessibility improvements.
Answers to common Accessibility Audit questions
- Yes. Fixing accessibility issues at the component or system level reduces rework and inconsistency later in development. Teams move faster, quality improves, and your system becomes easier to scale across products and platforms.
- Many audits stop at listing accessibility violations. We go further by tracing them back to the root cause and showing you how to fix it there, so you’re not wasting time patching the symptoms.
- Yes. Every issue we flag is accompanied by real examples and practical advice. We also offer pairing or follow-on help if your team wants support implementing changes.
- While providing an Accessibility Conformance Report (ACR) is not yet part of our offering, our audits align with WCAG 2.1 standards and help teams prepare for frameworks like the European Accessibility Act (EAA). The findings can inform your own compliance reporting and planning.
- Absolutely. We often find that a small number of system-level fixes can resolve many surface-level violations. Our Design System Audit takes this further, helping you identify and address those root causes at the source.
- Yes. We combine automated checks (like axe-core, ARC Toolkit and Lighthouse) with manual review using screen readers, keyboard navigation, voice control, alternative input methods, and on-screen magnifiers.
- Our team maintains popular open-source React libraries and has deep experience with accessibility patterns in React, Vue, Angular, and React Native. We understand the specific challenges and solutions for component-based architectures.
- We primarily audit web apps, but can review mobile apps (iOS, Android) or cross-platform frameworks (e.g. React Native) on request.
- Ideally yes, so we can better see how things are made. We can also work with staging environments, Storybook instances, docs sites, and more if repo access isn’t possible.
- Yes. We can support remediation directly through our Product Design & Engineering team, or provide targeted support in React and UX/UI Design to help your internal team implement fixes effectively.
Learn more about our Accessibility work
Deep dive into more articles and videos related to Accessibility.
talk
Accessibility in Design Systems
Jordan Overbye spoke at React Sydney about our collaboration with the Australian Government’s Department of Agriculture, Fisheries & Forestry to implement AgDS – a modern and accessible React Design System. AgDS achieved AA-level compliance against WCAG 2.1 and is noted as an exemplary implementation of an accessible React-based design system by independent accessibility consultants, Intopia.
article
Accessibility at Thinkmill
How we approach the multi-faceted world of accessible design, and how improvements made for one user group can benefit all of us.
· 4 min readarticle
The $64,000 question to create more accessible and inclusive experiences
Empathising with your blind users to create better experiences for all.
· 8 min readarticle
Inclusive user testing with browser-based prototypes
Last year, we partnered with the Queensland Government and Meld Studios to design a website that helps people find tools and information to improve their digital literacy. This was a great chance to apply our inclusive design skills and build a site that’s usable and accessible to as many people as possible.
· 4 min read
Want to know more? Chat to our accessibility experts
Get in touch to discuss how we can help de-risk your digital products, and unlock a better experience for every customer.
